AUTOMATIC SYSTEMS is the world leader in the automation of secure access control. For more than 50 years, we have been designing and manufacturing innovative solutions for pedestrian, vehicle, and passenger access.

Founded in 1969, the company has built its reputation on recognized expertise combining high-end design, reliable single-passage detection, and flow management. This know-how has established Automatic Systems as a benchmark for quality, performance, and product reliability.

A subsidiary of the Bolloré Group, the company relies on a global network of subsidiaries and sales offices across Europe and North America, as well as an extensive network of local and international distributors. It operates four production sites (Belgium, Canada and two in France) as well as three Research & Development centers, which are true innovation drivers.

Our success is built above all on the commitment and loyalty of our employees around the world. We share strong values that guide our daily actions: humility, excellence, courage, agility, innovation, and solidarity.

FUNCTION

As an International Key Account Manager, you serve as the primary point of contact for both sales teams and key account clients. You handle a wide range of specific requests, including product information, non-standard solutions, pre-sales activities, complex projects, and advanced technical inquiries.

You play a key role as an interface between internal departments and external stakeholders, particularly regarding technical, pricing, and project follow-up aspects.

You are part of the International Sales Department and report directly to the Head of International Sales.

Your responsibilities include:

Pre-sales & Technical Support

• Prepare and follow up on quotations upon request: analyze cost structures, calculate margins, discounts, and selling prices
• Provide local relay and support to the sales team for technical questions, customizations, and project analysis
• Maintain regular contact with key account clients and distributors
• Conduct project studies and feasibility analyses
• Manage and monitor non-standard specifications in collaboration with the engineering departments
• Oversee and track technical specifications for sales and maintenance contracts
• Identify and report any inconsistencies or issues in technical documentation

Distributor & Key Account Support

• Provide fast and efficient support to distributors and major projects
• Act as a product expert, delivering both technical and commercial support in close coordination with the two production sites
• Validate additional discounts, special offers, and respond to specific client requests
• Ensure distributors receive timely and effective information, support, and solutions
• Support complex business opportunities such as kits and customized solutions

Communication & Coordination

• Manage communication in case of issues with key accounts (delays, payment issues, or technical problems)
• As the main point of contact, centralize specific requests and represent internal teams to sales representatives and key account clients
• Participate in events, trade shows, and industry associations to promote our products
• Contribute to internal discussions related to product development, organizational changes, and other topics by sharing market and customer feedback

• Your strong interpersonal skills will be your greatest asset in building relationships and facilitating communication with various internal and external stakeholders
• Hands-on, curious, and proactive, you actively seek out information and regularly challenge assumptions and ongoing projects
• Customer-oriented with strong business acumen, you demonstrate creativity and innovation in problem-solving
• You have strong prioritization and time management skills, enabling you to effectively manage your workload
• With a degree in Industrial Engineering or Electromechanical Engineering, you have at least 3 years of experience in international sales of technical products; alternatively, with a business degree, you have at least 3 years of experience in technical product sales, preferably within the electromechanical sector
• You have a genuine interest in technical products
• You are fluent in both French and English
• You are proficient in Microsoft Office (Excel, Word, and PowerPoint) and comfortable working with ERP systems
• Flexible and willing to travel, you are prepared to allocate your working time as follows: 50% in Belgium, 25% in France, and 25% worldwide

OFFER

• Permanent contract
• Attractive salary and benefits package
• Company car
• Vehicle package (fuel card, insurance, tires, maintenance)
• Net monthly allowance
• Company mobile phone and subscription
• Meal vouchers (€8/day)
• Group insurance
• Hospitalization insurance
• Outpatient care insurance
• CCT 90 bonus
• Year-end bonus
• Year-end gift voucher
• 12 additional RTT days (based on 40h/week)
• Extra leave based on seniority and career progression

By choosing to join Automatic Systems:

• You become part of a company of Belgian origin that has preserved its family-oriented spirit over the years.
• You join an organization that fully masters its operations from end to end and has chosen to prioritize manufacturing and sourcing in Europe and North America.
• You have a real impact and see the tangible results of your work every day.
• You play a meaningful role and take part in the progressive development of business processes across all areas.